What to Bring
Please help us provide the best care possible for your pet by bringing the following items:
Food
We appreciate your cooperation in bringing food for your pet for their stay with us. Please ensure you bring enough food for the duration of their stay and it is always a good idea to send extra portions, just in case you encounter a delay.
We will go over feeding instructions when you check in with your pet and our intake form will be filled out with your instructions as well.
If you are measuring food to bring with your pet, please take into consideration that small amount changes can add up over a longer stay. It is a good idea to send 25% more food than you think your pet will need during their stay with us.
Should your pet run out of food during their stay, we can provide our dry kibble that we carry at the resort. Keeping your pet on the diet they are used to is best for their health so we appreciate that you send ample food for their stay with us.
Our dry food will be charged at $5 per cup. If your pet requires a special diet and they run out of their food, there is a charge for us to pick up your pet's food at the store or veterinarian.
Raw Food- KPR will happily handle your pets raw food if that is the diet you have them accustomed to. Please bring raw food completely frozen with only one portion thawed for your pets first meal with us. Quality control is of utmost importance. We do not stock raw food so please ensure you send enough for your pets stay and additional portions of raw should you be delayed. There is a charge should we have to go out to pick up more raw food for your pet if you are unable to return and your pet runs out of their raw portions.
We appreciate your cooperation in bringing food for your pet for their stay with us. Please ensure you bring enough food for the duration of their stay and it is always a good idea to send extra portions, just in case you encounter a delay.
We will go over feeding instructions when you check in with your pet and our intake form will be filled out with your instructions as well.
If you are measuring food to bring with your pet, please take into consideration that small amount changes can add up over a longer stay. It is a good idea to send 25% more food than you think your pet will need during their stay with us.
Should your pet run out of food during their stay, we can provide our dry kibble that we carry at the resort. Keeping your pet on the diet they are used to is best for their health so we appreciate that you send ample food for their stay with us.
Our dry food will be charged at $5 per cup. If your pet requires a special diet and they run out of their food, there is a charge for us to pick up your pet's food at the store or veterinarian.
Raw Food- KPR will happily handle your pets raw food if that is the diet you have them accustomed to. Please bring raw food completely frozen with only one portion thawed for your pets first meal with us. Quality control is of utmost importance. We do not stock raw food so please ensure you send enough for your pets stay and additional portions of raw should you be delayed. There is a charge should we have to go out to pick up more raw food for your pet if you are unable to return and your pet runs out of their raw portions.
Treats, toys, and blankets
*As of September 1st, 2024 we are no longer accepting dog beds of any kind for our boarding guests. You are still welcome to bring along blanket(s) for your pet for their stay. Please do not bring any blankets with fluff, feathers or foam in them.
We welcome a small of amount of items from home that will ensure your pet's comfort while with us. Toys are permitted if you feel your pet will do well with those items and not chew and ingest pieces of the toy. Please be aware of the safety aspects of the items that you send for your pet. We want to ensure that all of our guests have comforts with them to make them feel more at home in their suite but if your pet chews items we would prefer they not be sent.
We are happy to supply blankets for our guests. We do also have pet cots available if appropriate for some of our smaller and senior guests.
We also supply all of the dishes needed for food and water for our guests. You are welcome to send along a slow feeder or snufflemat if your pet uses those items for feeding at home.
Please reach out to us at [email protected] if you have any questions our new changes or what items to bring for your pet.
*As of September 1st, 2024 we are no longer accepting dog beds of any kind for our boarding guests. You are still welcome to bring along blanket(s) for your pet for their stay. Please do not bring any blankets with fluff, feathers or foam in them.
We welcome a small of amount of items from home that will ensure your pet's comfort while with us. Toys are permitted if you feel your pet will do well with those items and not chew and ingest pieces of the toy. Please be aware of the safety aspects of the items that you send for your pet. We want to ensure that all of our guests have comforts with them to make them feel more at home in their suite but if your pet chews items we would prefer they not be sent.
We are happy to supply blankets for our guests. We do also have pet cots available if appropriate for some of our smaller and senior guests.
We also supply all of the dishes needed for food and water for our guests. You are welcome to send along a slow feeder or snufflemat if your pet uses those items for feeding at home.
Please reach out to us at [email protected] if you have any questions our new changes or what items to bring for your pet.
Medications
We do not charge to administer most medications to our guests. A $5 fee per day will be added should the medications be difficult to administer or there are multiple medications or supplements being sent. Medications should be limited to those that a pet owner would normally do themselves (ie-topical or oral applications).
It is recommended for all customers to call in advance to go over the medications with someone from our team. That way we can ensure that we are able to accommodate the medication routine for your pet during their stay with us in advance.Please correctly label all medications and instructions to administer the medications coming to the resort. We ask that medications come in with the original packaging from the veterinarian and proper dosage is on the packaging.
Please let our staff know if you have altered doses from the vet instructions.
*We are unable to accept guests requiring insulin or any injection medications.
*Medications must be given between our staffed times of 7am-7pm daily.
Any medications outside of those times will NOT be accommodated and will need to be altered.
Email [email protected] or call 250-861-5155 for any questions or concerns regarding your pet's stay with us.
Kelowna Pet Resort assumes no responsibility for incorrect dosage, or any complications caused by treatment.
We do not charge to administer most medications to our guests. A $5 fee per day will be added should the medications be difficult to administer or there are multiple medications or supplements being sent. Medications should be limited to those that a pet owner would normally do themselves (ie-topical or oral applications).
It is recommended for all customers to call in advance to go over the medications with someone from our team. That way we can ensure that we are able to accommodate the medication routine for your pet during their stay with us in advance.Please correctly label all medications and instructions to administer the medications coming to the resort. We ask that medications come in with the original packaging from the veterinarian and proper dosage is on the packaging.
Please let our staff know if you have altered doses from the vet instructions.
*We are unable to accept guests requiring insulin or any injection medications.
*Medications must be given between our staffed times of 7am-7pm daily.
Any medications outside of those times will NOT be accommodated and will need to be altered.
Email [email protected] or call 250-861-5155 for any questions or concerns regarding your pet's stay with us.
Kelowna Pet Resort assumes no responsibility for incorrect dosage, or any complications caused by treatment.
