​​To our valued customers,
 
Due to ongoing COVID-19 related issues, the Kelowna Pet Resort has put extra measures in place for safe social distancing, pet handoffs, and we have made modifications to some of our services currently offered at this time.
As of November 1st, 2020:

• There will be limited times available for drop-off and pick-up. Please see our Rates and Hours page for details on drop off and pick up times. Daycare and grooming services will have their own scheduled drop off times and pick up times. Boarding drop off times and pick ups are established during the booking process on a case by case basis.
• Tours are by appointment only.  Anyone wanting a tour of the facility is to email diana@kelownapetresort.ca.  You will be asked to wear a mask for the duration of your booked tour.
• Customers are now permitted into our front office space but we kindly ask that you wear a facial covering.
• Preferred payment method of  email money transfers for payment.  We also accept VISA, Mastercard, Debit, over the phone or in person. Cash is accepted upon request.

We are proud of the understanding of our staff and our wonderful customers as we navigate this new way of life. We are excited to welcome you and your pet to our property and appreciate your continued support with these changes.

​We love our amazing team and all of our furry friends at The Kelowna Pet Resort and we are thankful to be offering our services again! 

Please call 250-861-5155 or email info@kelownapetresort.ca with any questions that you may have and we will get back to you as soon as we can.  
 
Stay healthy and be safe!
The team at the KPR